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Case and Account Processing

Case and Account Processing
Once the Family Court has established an Order of Support (OOS) payable through the Child Support Enforcement Unit (CSEU) it will take several weeks before you start to receive money from Central Processing.  The Family Court will prepare the Order of Support, which includes the amount, frequency the payment will be made and forward the information to the Child Support Enforcement Unit (CESU).  The case will then be prepared and the account will open.  This normally takes approximately four weeks.  If the non-custodial parent’s employer is known, an Income Execution will be sent to the employer and payments will automatically be deducted from the NCP’s salary.

The employer is required by law to deduct the specified amount, specified in the order, the first pay period within fourteen days after the notice is received.  The payment is mailed to the New York State Child Support Processing Center in Albany, New York.  The employer must forward the payments, no later than, seven days after the non-custodial parent’s wages are deducted.

A non-custodial parent is obligated to keep payments current, paying directly to the SCU until the money is deducted from his salary.  If the sum is a thousand dollars or more, a hold is put on the check until the bank clears it.

Working for Kids
Working for Kids is a program created by DSS in cooperation with Family Court and Schenectady County One Stop Employment and Training Center.  The program assists NCP’s, who report no earnings to the court, obtain employment .  When a NCP appears before the Support Magistrate(SM) and indicates that he/she is unemployed, the SM has the option to order the NCP to report to Schenectady County One Stop Employment and Training Center.  The program provides the NCP an opportunity to receive training and obtain employment referrals.  The goal of this program is to assist NCP’s in obtaining employment so child support obligations can be met.


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Contact Information

Dennis J. Packard
Commissioner

797 Broadway
Schenectady, New York  12305-2704
Ph: 518-388-4470
Fax: 518-388-4644


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